Position Overview
Walk -in drive at HCLTech for RCM Voice Team Lead/Senior Team Lead & Health Care Quality Team Lead (US Healthcare Medical Billing Team Lead) - @Navalur on 5th & 6th June'2026 Date: 5th & 6th June'2026 Time: 12:00 PM to 2:00 PM Venue: HCLTech, ETA 3. No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nad Contact Person: Suriyapriya Experience: 5 to 8 years Shift: US Shift (Night Shift) Designation - Team Lead/Senior Team Lead Provider Side* RESPONSIBILITIE S : Responsible for the day-to-day management of 7 – 25 front level employe esAdhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfacti onMinimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resourc esProvide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours wor...