Location: Colonia del Valle, Mexico CitySchedule: Monday to Friday, 7:00 AM – 4:00 PMSalary: $20,000 MXN - $28,000 MXN gross per monthAs a Clinical Application Support Analyst, you will be responsible for ensuring the smooth operation and optimal performance of clinical applications within the EPIC Electronic Health Record (EHR) system.What You'll DoProviding top-tier customer service to end users and stakeholders of the EMR system.Designing, building, and testing application functions while minimizing errors.Meeting or exceeding service-level agreements (SLAs) to avoid contractual penalties.Ensuring all ticket documentation adheres to company standards.Offering training and guidance to end users on how to navigate and utilize Epic software effectively.Analyzing workflows to identify areas for improvement and implementing streamlined solutions.Maintaining and updating the Epic system to ensure its continued efficiency and reliability.Collaborating with IT teams and other stakeholder...