JOB DESCRIPTION Job Summary

Provides support for medical records collection activities. Supports quality improvement activities through outreach to providers for collection of medical records for Healthcare Effectiveness Data and Information Set (HEDIS) specific data collection, projects and audit processes. Contributes to overarching strategy to provide quality and cost-effective member care.

This position is responsible for supporting Medical Records Collection for Florida and South Carolina. The candidate will need to commute to the Doral, Florida office one to to two times per month. The candidate will also need to travel to doctor offices and hospitals in the tri county area as needed to retrieve records.

Essential Job Duties

• Outreaches to providers via phone call, fax, mail, electronic medical record system retrieval and direct on-site pick up for collection of medical records.
• Loads medical records and reports from provider offices into...