Answering telephones

Scanning of clinical documents

Supporting the administration team with our daily running task

(please see full job description)

Main duties of the job

• To provide support to all clinical staff
• Ensure computers are made ready, telephones diverted and re-diverted, rooms opened for surgeries to commence
• Deal with all incoming and outgoing post
• Enter updated patient information onto the practice clinical system
• Receive telephone calls, take messages and respond to enquiries
• Receive and deal with any requests for repeat medication as appropriate to the role
• Deal with all ambulance booking requests
• Ensure collection and distribution of any specimens received
• Arrange and maintain appointment systems for the primary care team – booking and cancelling appointments where appropriate
• Ensure waiting room is tidy at all times
• E...