Description

Job Summary: 

The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.

Responsibilities (Specific tasks, duties, essential functions of the job)

Support Specialist I

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenan...