We are seeking a Virtual Assistant with Medical Experience and a high level of English proficiency (C1) for a full-time remote position. This role requires a 45-hour work week.
Working Hours:
Official working hours are typically Monday to Friday. Miami, FL schedule. However, this may vary depending on the client's needs. The maximum weekly working hours are 45.
Position Summary:
In this remote position, your key responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments over the phone.
**Responsibilities**:
- Proactively determine solutions for handling unique patient/emergency situations
- Answer inbound calls from the unit phone queue and make outbound calls to providers and members regarding authorization request status
- Accurately enter authorization requests and submitted documents into the authorization system
- Obtain all ...