Company Description

Publicis Groupe, known for its world‑renowned creativity, best‑in‑class technology, digital and consulting expertise, is the world’s third largest communications group with over 80,000 people in more than 100 countries. The Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health. Since 2014, through acquisitions such as Sapient and Epsilon, the Groupe has scaled a model that connects data, creativity, and technology – the “Power of One” – putting clients at the core of the organisation.

Responsibilities

• Manage client relationships, build strong rapport, obtain feedback and ensure overall client satisfaction.
• Respond to client requests accurately and appropriately.
• Update clients on new packages, competitive alerts, media opportunities and follow‑through on campaigns.