Job Summary:

To ensure Customer & Suppliers requirements are met through effective management of people, systems and resources.

Main duties and responsibilities:

Customer Support:

· Manages inbound and outbound EDI, including errors and accum verification.

· DELFOR, DELJIT, APERAKS, CONTROL, & INVRPT

· Inputs manual Customer orders into QAD

· Creates and verifies customer ship schedules

· Maintains Customer Websites

· eSupplier Connect, PC Portal II, SMART, Covisint, GM Supply Power, SPOC, TOMS, Vascor, etc.

· Attains POD when Customers’ needs arise.

· Monitors and maintains Customer delivery ratings

· Ensure Customer satisfaction

· Analyze, understand and communicate Customer needs; ensure that they are reflected in production planning

· Works to create loads for shipment

· Maintains filing for Customer Orders

· Veri...