Customer Centricity

• Test drive with the customer and ensure transparency in all work.


• Demonstrate excellent problem-solving skills, quickly resolves vehicle issues to achieve high customer satisfaction.


• Maintains a positive and professional manner, even in challenging situation.


• Ensuring all the parts are returned.


• Good rapport-making skills and supports the shop manager to attain customer satisfaction.

Technical Management

• Perform vehicle diagnosis (e.g., electrical, air-conditioning, mechanical, and etc.).


• Perform vehicle mechanical repairs (e.g., under chassis, suspension and drivetrain).


• Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning).


• Handles multi-brand expertise (e.g., German, American, Japanese and other European).


• Continuous learning of existing tec...