16th Aug 2024

Ensuring all MQA activities conform, as a minimum, to the standard operating procedures and risk profile agreed with Client. Ensuring all staff assigned to the MQA function are suitably experienced, qualified, and trained for the role. Ensuring all MQA screenings are aligned with the KPI and SLA criteria specified in the MSP agreement. Delivering continuous improvement in the MQA function and service delivery Completing own familiarisation and on-the-job trainings required for conducting MQA activities.

Key Responsibilities