Customer Service Representative (Mandarin Speaker)

Location: Kuala Lumpur, Malaysia
Work Model: On-site / Hybrid (depending on project requirements)
Languages Required: Mandarin (Fluent) + English (Good Communication Skills)

About the Opportunity

We are looking for a customer-focused Mandarin-speaking Customer Service Representative to join a dynamic international team in Kuala Lumpur.

This role is ideal for individuals who enjoy helping customers, solving problems, and delivering excellent service through various communication channels. You will work in a fast-paced environment while supporting customers and contributing to a positive customer experience.

Key Responsibilities

• Provide professional customer support through chat, email, and other communication channels
• Respond to customer inquiries in a timely and efficient manner
• Resolve customer concerns while maintaining a high level of customer satisfact...