On-site - Zambales No Exp Required High/Senior High School Full-time

Company Profile: This is one of the Biggest Business Process Outsourcing providers of multi-channel customer experience and back-office solutions. They understand the problem of outsourcing your company's operations and services.

Company Industry: BPO Company

Work Location: Subic Bay, Zambales

Work Schedule: Shifting Schedule with 2 days off

Work Set-up: 100% Work On-site

Responsibilities

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Meet personal/customer service team sales targets and call handling quotas
• Follow communication procedures, guidelines, and policies
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication