What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting globally across multiple geographical time zones. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability.

Job Description

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting globally across multiple geographical time zones. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability.

The incumbent is responsible to manage the TLM Support Helpdesk and provides support to other areas of Client Operations (Operational Control/Global Reconciliations) to assess research, analyze and document business needs related to TLM (Transaction Lifecycle Management) application in order to resolve issues and improve processes by recommendin...