Job Summary Manage daily operations and staff of a beauty and massage shop to ensure high-quality customer service, handle enquiries, and support sales and marketing activities effectively.
Responsibilities - Oversee daily operations of the beauty and massage shop to maintain smooth workflow and service delivery
- Supervise staff by assigning tasks and arranging work schedules to optimize team performance
- Deliver and uphold excellent customer service standards to enhance client satisfaction
- Respond promptly and professionally to customer enquiries and feedback to resolve issues and improve service
- Monitor sales performance and assist in executing marketing activities to drive business growth
Preferred competencies and qualifications - Experience in the beauty, spa, or massage industry to understand service standards and customer expectations
- Strong communication skills to engage e...