Job Title

Manager, Risk Management – Customer Risk Management (CRM)

We are currently looking for a high‑performing Manager for the Customer Risk Management (CRM) to focus on global strategy and enablement. The role is based in Bogota, Colombia. Mastercard has close to $90B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and rapidly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard’s success.

Responsibilities

• Devising and implementing a strategy and roadmap to ensure consistency, scalability, and prioritization across the regions globally.
• Designing, leading, and operationalizing CRM global initiatives to scale commercial success beyond individual regions. Initial focus includes enabling new global risk mitigants for Mastercard ...