Job Title : Manager- Production Support

Experience : 7 to 11 Years

Location : Chennai

Roles & Responsibilities

• Provide application support and troubleshooting for Linux/Unix and Java-based applications.
  
• Monitor, maintain, and support three-tier architecture applications and production environments.
  
• Handle incident, problem, and change management activities as per ITIL processes.
  
• Support deployment, migration, and release management activities.
  
• Analyze system issues, perform root cause analysis, and ensure timely resolution.
  
• Monitor application performance using monitoring and operational tools.
  
• Work on real-time messaging technologies such as Multicast, UDP, and TCP/IP.
  
• Develop and maintain shell scripts for automation and o...