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0000055801 RBC Shared Services Malaysia Sdn. Bhd. | Putrajaya, Malaysia | Posted June 11, 2026
Position Overview
Job Description
Process Management - Manage timely completion of operational processes and strict adherence to controls to maintain target service levels.Operational Governance - Reviewing process procedures periodically. Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.Technical Oversight - Ensure technical quality, system or architecture decisions, and best practices in process are maintained. Stay current with relevant technologies and industry trends.Project Management & Delivery - Oversee project timelines, resource allocation and monitor progress and remove blockers to ensure on-time delivery.Continuous Process Improvement – Drive and track automation initiatives to streamline ...