Drive impactful service delivery as the Manager of Assistive Technology at CNIB SmartLife in Toronto. This full-time position emphasizes client support and operational management at the Bayview location.
In this critical role, you will serve as the primary contact for SmartLife services, overseeing daily operations and ensuring excellent client experiences while leading staff and volunteer teams. Your strong organization and communication skills are essential for addressing inquiries and collaborating with various internal departments to maintain high service standards.
Key Responsibilities:
• Serve as the primary SmartLife contact for clients and teams
• Supervise staff and support team development initiatives
• Manage client service inquiries and problem-solving needs
• Ensure consistent service delivery alongside national teams
• Coordinate assistive technology programs and referrals
Requirements:
• 3–5 years in relevant operational roles
• Leadership e...