Overview

Navy Federal Credit Union is seeking a Manager II, Technical Product Management (ServiceNow) to manage the daily operations and oversight of the ServiceNow platform infrastructure. The Manager I manages professionals and/or leaders, accountable for the performance and results of the support team and responsible for ensuring platform investments are aligned to Navy Federal’s strategic priorities, and risk posture, while driving transparency, consistency, and value realization across all ServiceNow capabilities.
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Responsibilities

Stakeholder Engagement and Communications:

+ Build and maintain relationships with internal stakeholders such as Enterprise Technology Services, Internal Audit, Enterprise Risk, Regulatory Liaison Office, Workplace Infrastructure and Lo...