Job Title: Manager – Happy Robots - GenAI automation support

Job Location: Chennai

 This role is responsible for configuring, deploying, operating, and continuously improving AI-powered automation solutions on the HappyRobots platform. This role focuses on low-code / no-code GenAI product configuration and ensures AI solutions are production-ready, compliant, scalable, cost-optimized, and ethically sound. The position serves as a critical execution layer between Business Unit IT (BUIT) priorities and real-world AI deployments, enabling reliable and responsible AI automation across digital and voice channels.

 Key Responsibilities:

1. GenAI Product Configuration & Deployment

• Configure and deploy low-code/no-code GenAI-powered conversational and automation solutions on the HappyRobots platform.
• Implement workflows, business rules, orchestration logic, and in...