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Manager for Customer Inventory Operations

W. W. Grainger | burnaby, Canada | Posted May 27, 2026

Position Overview

Lead customer inventory initiatives as a dedicated Operations Manager. Manage a hybrid team to ensure top-notch inventory solutions and channel profitability across diverse locations.
In this position, you will be responsible for supervising a team of 10-15 Onsite Service Representatives. Your role will emphasize KPI management, control of expenses, and strategic partnerships with sales and logistics teams to foster growth and operational excellence. Drive team engagement and cultivate talent through robust training and development initiatives.
Key Responsibilities:
• Supervise a team for optimal inventory management
• Drive channel profitability and quality assurance
• Collaborate with sales for performance goals
• Implement development plans for team members
• Oversee new customer installations on time
Requirements:
• 5+ years in relevant industrial fields
• 2+ years in a managerial role
• Travel estimated at 50% or more
• Proficiency in Microsoft ...

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