DURATION: October 2026 – December 2027 (2 Headcounts)

LOCATION: Singapore

JOB SUMMARY

The Command Center IT Support role provides hands-on technical support within the Command Centre and to hotels during the Power of M transition, including cutover and hypercare. Working on a rotating 24x7 shift roster (nights, weekends and public holidays), the role triages incidents, resolves common end-user and workstation issues, assists with network/connectivity challenges, and ensures accurate ticket logging and escalation using ServiceNow and Jira.

Key Responsibilities