THIS ROLE

A leadership position responsible for managing a team of depositary professionals while ensuring operational excellence. This role oversees team performance, service delivery, and compliance while providing technical guidance and developing team capabilities.

WHAT WILL YOU DO

• Lead team performance and development
• Drive service delivery excellence
• Ensure compliance requirements
• Maintain and manage stakeholder relationships
• Oversee complex matters
• Develop team capabilities
• Direct process improvements
• Manage operational risk
• Review team deliverables
• Conduct performance reviews
• Manage stakeholder relationships
• Monitor workflow and capacity
• Ensure regulatory compliance
• Handle escalated issues
• Review compliance cases
• Establish quality standards
• Manage team resources

WH...