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Starlinks Global | dubai, United-Arab-Emirates | Posted June 13, 2026
Position Overview
Responsibilities - Build and maintain strong relationships with assigned customers, serving as their primary point of contact
- Understand each customer’s unique business needs, goals and challenges to tailor solutions and services accordingly
- Proactively engage with customers to ensure they are deriving maximum value from our products and services
- Monitor customer satisfaction and loyalty metrics, taking proactive steps to address any issues or concerns
- Collaborate with internal teams, including sales, support and product development, to advocate for customer needs and drive resolution of issues
- Conduct regular check‑ins and business reviews with customers to review performance, gather feedback and identify opportunities for improvement
- Develop and execute strategic account plans for key customers, outlining goals, action items and timelines for success
- Identify upsell and cross‑sell opportunities within existin...