Description

The Communication Requirements Manager is a key contributor on the Marketing Operations Planning & Enablement team responsible for building and executing requirements to help the organization deliver complex customer communications and support Unified Customer Communication (UCC) initiatives. This role will partner across multiple teams to perform analyses of marketing and communication strategies, capture detailed business and technology requirements, and transition work to the Marketing Operations and Technology teams for implementation. This is a unique opportunity to have a hands-on role in shaping the customer experience across the 550M+ communications we send annually.

The candidate is required to have strong skills in Agile project delivery methodology, tools, and technologies to drive solution discovery and requirements gathering while operating in a matrixed organization with multiple business and tech...