Manager, Collections Contact Strategies & Analytics

Requisition ID: 261773

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Manager, Collections Contact Strategies & Analytics**

**Purpose**
Working within Canada ScotiaHelps, you will be responsible for the delivery of timely management reporting & analyses, enabling operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans

**What You’ll Do:**

+ Responsible for the design and development of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries
+ Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives
+ Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations
+ Supports stakehold...