Manager/Assistant ManagerJob Description Service

To ensure guest needs/expectations are met or exceeded by providing efficient and professional service

To lead by example, by demonstrating exemplary professionalism

To resolve any and all potential service failure issues

To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

To perform duties in the best interests of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld

Management

To maintain high standards in Customer Service through direct supervision

To develop individual staff Performance Standard by planning and implementation of in-house training and development programmes

To ensure that the restaurant operates in compliance with the Company’s Policies/Regulation and Standard Operational Procedures, as well as local authorities’ and the NE...