**Job Summary**
As a key leader within the Customer Analytics team, the Manager of Advanced Analytics II serves as the product owner for enterprise product analytics capabilities, defining how customer experiences are measured, understood, and improved across the healthcare system. This role is responsible for establishing the vision, strategy, and roadmap for product analytics while ensuring alignment with organizational priorities, customer experience goals, and business outcomes.
The Manager leads a team of analytics and data product professionals responsible for developing scalable analytics solutions and data products that enable actionable insights. Working closely with product, design, engineering, operational, and executive stakeholders, this leader defines success metrics, measurement strategies, and customer journey insights that drive engagement, satisfaction, retention, and service utilization.
In addition to overseeing analytics product development, this role mana...