Key Responsibilities:

Leading the development implementation and maintenance of the QMS in alignment with applicable standards and regulations.

Collaborating with relevant departments to establish and document quality policies procedures and processes.

Planning and conducting internal audits of the QMS to assess compliance effectiveness and opportunities for improvement.

Identifying nonconformities recommending corrective actions and verifying their implementation to ensure ongoing compliance.

Facilitating management review meetings to evaluate the performance of the QMS review audit results and address any issues or opportunities for improvement.

Providing training and guidance to employees on QMS requirements processes and their roles in supporting quality objectives

Monitoring customer feedback complaints and satisfaction levels related to product quality and service delivery.
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