<p>To engage and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs)<br><p><span>Facilitate entry processing, as well as pre arrival and post arrival exception resolution.</span></p><p><span>Prepare, analyze, and/or submit documentation to CBP and PGAs</span></p><p><span>Develop and maintain a strong relationship with customer's front-line personnel</span></p><p><span>Support Account Administrators with account management activities (exception logs, special spreadsheets).</span></p><p><span>Perform route cause analysis as directed by the Account <span>Administrator.  </span></span></p><p><span>Research and resolve customer billing issues</span></p><p><span&g...