Job Purpose

To acquire and develop the industries major clients through account management to ensure all targets are met and exceeded.

Job Responsibilities

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
• Ensure that a high level of professional rapport is developed and maintained with all customers
• Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
• Manage and develop a specific group of customers with the objective of continuous positive growth across all products
• Manage, Maintain and improve the customer’s business profitability
• Identify, establish and manage multi tiered relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals
• Lead and manage customer presentations and pr...