SECTION ONE: JOB OUTLINE

Other Relationships:

• Food and Beverage Manager

• Group Executive Chef

• Group Financial Controller

• Cost Controller

• Group Human Resources Manager

• Group Head of Risk, Safety and Security

• Executive Housekeeper

SECTION TWO: KEY AREAS

Job Summary:

• A member of the management staff.

• Guides and motivates the maintenance team.

• Manages the entire engineering team responsible for the general maintenance of the hotel.

• Oversees preventive and corrective mechanical, electrical, plumbing, and equipment operations.

• Leads the guest complaint recovery process to achieve 100% guest satisfaction prior to departure.

• Trains all staff on the maintenance of hotel equip...