Description

Position Summary

Credit One Bank is looking for a Back Office Mailroom Operations Representative who will be thorough and efficient with processing incoming correspondence that is received from Cardmembers.

Summary of Essential Job Functions

• Follow policies, procedures and use sound judgment in reviewing and assigning all different types of correspondence to the appropriate departments.
• Action highly Regulatory processes on Card Member accounts with a high level of accuracy.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Receive and respond to verbal and written directions from supervisory personnel.
• Commit to performing job duties in a manner that ensures a safe work environment.
• Willingly and cooperatively perform other ...