Mac Specialist
Permanent | Onsite, Mayfair | macOS and iOS | Apple Support
At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now.
The Role:
We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments.
Responsibilities:
* Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.)
* Troubleshoot hardware, software...