Position Overview

We are seeking an experienced Solution Architect (ServiceNow) to lead the design, implementation, and optimisation of ServiceNow solutions across the enterprise.

This role requires a strategic thinker with deep technical expertise in ServiceNow platform capabilities, enterprise architecture, and system integration . The successful candidate will drive digital transformation initiatives while ensuring alignment with organisational objectives, governance standards, and technical best practices.

The Solution Architect will play a key role in shaping enterprise platform architecture, enabling automation, AI adoption, and workflow modernisation across multiple business functions.

Responsibilities

1. ServiceNow Platform Leadership

• Conduct feasibility studies to evaluate ServiceNow implementation opportunities and assess the technical viability of proposed solutions.
• Design and lead mi...