Key Performance Areas

• Coordinate the correct receipt, storage, handling, and dispatch of finished goods to ensure product integrity and availability.
• Ensure consistent application of FIFO stock management principles across all finished goods inventory.
• Monitor inventory accuracy by verifying that physical stock balances align with the ERP system at all times.
• Supervise the security, safeguarding, and controlled movement of goods within the Finished Goods Store.
• Oversee daily picking, packing, staging, and dispatch activities to meet customer and operational requirements.
• Prepare, maintain, and communicate shipment status reports, including the tracking and follow-up of back orders.
• Liaise with forwarding agents to confirm vessel stack dates, booking requirements, and shipment progress.
• Monitor outstanding stock daily and escalated delays, shortages, or discrepancies as required.