Lead and oversee daily logistics and supply chain operations, ensuring efficient execution across warehousing, transportation, inventory control, and distribution activities.

Manage operational performance to achieve service, cost, and productivity targets.

Monitor KPIs and implement process improvements to enhance operational efficiency and service quality.

Coordinate with internal departments and external partners to ensure seamless end-to-end supply chain execution.

Support the company’s transition from 3PL to 4PL by driving integrated logistics solutions and operational transformation initiatives.

Ensure compliance with safety, regulatory, and quality standards.

Lead and manage the customer service team to ensure high levels of customer satisfaction and responsiveness.

Develop service standards, escalation procedures, and customer communication processes.

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