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JOB DESCRIPTION
TASKS
Operations Management
Ensure the correct execution of all operational processes during the shift (inbound, outbound, picking, packing, etc.)
Monitor KPIs (productivity, quality, service level, safety) and take corrective actions when needed
Guarantee adherence to standard operating procedures (SOPs)
Team Leadership
Manage, coach, and develop a team of Team Leaders
Provide clear direction, priorities, and expectations at the beginning of each shift