As a Logistics Coordinator, you will be the main contact for a portfolio of fulfilment clients. This role focuses on maintaining high client satisfaction, supporting operational performance and ensuring all activity is completed accurately and on time. You will manage daily communication, resolve issues efficiently and work closely with internal teams to ensure smooth service delivery.

The key responsibilities of the role will include:

• Acting as the main contact for client enquiries via phone and email, managing daily communication and updates
• Supporting daily operations by addressing customer queries, troubleshooting issues efficiently, and ensuring orders and correspondence are handled accurately and in a timely manner
• Working closely with warehouse teams, carriers and other departments to ensure smooth service delivery and resolve any operational challenges
• Using ticketing systems to manage and update client queries within ...