Umzimkulu, South Africa | Posted on 06/04/2026

Key Responsibilities Overall day-to-day management of the lodge and spa operations Delivering a consistently high standard of guest service and personalised experiences Financial management including budgeting, cost control, stock management, and reporting Staff recruitment, training, scheduling, performance management, and team development Upholding brand standards, lodge policies, and health & safety compliance Liaising with head office and external suppliers Ensuring seamless coordination between all departments Guest relations, hosting, and handling of special requests and feedback Front office, reservations, and revenue optimisation Oversight of food and beverage service in collaboration with the kitchen team Marketing support, guest communication, and reputation management Event coordination and special occasion hosting Maintenance and upkeep of buildings, infrastructure, vehicles, and equipment Oversight of housekeeping, la...