Description

To manage administration and operations for the relevant branches to reduce operational risks.

Hello Future Branch Delivery Operations Manager

Welcome to FNB, the home of the #changeables. We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer centric financial solutions.

As part of our FNB Points of Presence (POP) team, the Branch Delivery Operations Manager plays a critical role in executing and implementing operational policies, procedures, risk, and compliance processes within the branch. This role is accountable for improving operational efficiencies, managing risk, and enabling optimal service delivery to ensure an excellent and consistent customer experience.

The Branch Delivery Operations Manager provides operational leadership, practical solutions, and people management to ensure day-to-day branch operations align to FNB’s ope...