This position is responsible for the organization, planning, and overall management of daily operations for Lobby Services, Private Dining, and Banquets.). The role also ensures smooth operation, guest satisfaction, and profitability across all areas of responsibility.

Lobby & Private Dining Operations ​

• Oversee the daily operations of Lobby services and Private Dining. ​

• Ensure prompt, professional service and smooth coordination between departments.​

• Maintain high levels of cleanliness, hygiene, and service quality in all guest-facing areas.​

• Manage guest requests, complaints, and feedback efficiently to enhance guest satisfaction.​

• Supervise the setup and execution of special guest requests, including VIP treatments and private dining experiences. ​

Events & Banquet Operations ​

• Take charge of event a...