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International SOS | Hong Kong, Hong Kong | Posted June 19, 2026
Position Overview
Your Role:
Provide high-quality personalized customer service through multiple channels, including phone, live chat and emailUnderstand customer needs and provide tailored recommendations, such as travel planning, hotel & car arrangement, dining reservations, entertainment bookings, and other lifestyle-related inquiriesMaintain clear and consistent communication with customers to ensure their requests are fulfilled seamlesslyStay updated on the latest lifestyles trends, events, and news to provide best-in-class experiencesAssist with ad-hoc projects and tasks as assignedIdeal Candidate Profile:
Proven experience in customer service, call centers, luxury brands, or hospitality industry is a plusStrong multitasking and time-management skills in a fast-paced environmentExcellent problem-solving abilities and a proactive, can-do attitude<...