We are a fast-paced, customer-focused insurance agency dedicated to delivering exceptional service and personalized coverage to every client. Were looking for a friendly and detail-oriented Customer Service Representative (CSR) to join our team and help support our growing client base.

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Provide excellent customer service by phone, email, and in person.

Process policy changes, endorsements, renewals, and cancellations.

Answer billing questions and assist clients with payments or account access.

Support agents by preparing quotes, gathering documents, and maintaining client files.

Communicate with insurance carriers to resolve issues or confirm policy details.

Follow up on outstanding requests and ensure timely completion of tasks.

Maintain accurate records...