General Function

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace. The role represents the company as the premier destination for all vision needs within the community and delivers key performance metrics.

Major Duties & Responsibilities

• Delivers quality and improvement to meet or exceed all key performance indicators (KPIs):
  • Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care; Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
• Demonstrates understanding of retail business and the capability to transfer knowledge to superior sales and business results; learns and understands the competition and market trends.
• Supports the store manager in diagnosing the business and leverages the synergies of Retail, Lab, ...