Drive positive change at Libro Credit Union as a full-time Service Representative in Stratford. Support members with reliable banking transactions and exceptional service.
As part of an 18-month contract, you will serve as the primary contact for members at the Stratford branch. This role demands a focus on friendly service and accuracy while executing banking transactions and addressing digital support needs. Flexibility and commitment to community enhancement are vital attributes.
Key Responsibilities:
• Manage member interactions in person and online
• Conduct daily banking tasks with precision
• Troubleshoot member queries regarding digital access
• Address service issues carefully and resolutely
• Comply with AML and transaction verification processes
Requirements:
• Experience in financial services or front-line roles
• Exceptional detail orientation under pressure
• Willingness to adapt to varied shift schedules
• Commitment to inclusivity and...