Account Management:

• Handle high-value, escalated, or delinquent accounts.
• Analyze account histories to identify payment trends and recommend solutions.

Client Communication:

• Act as a liaison between the client and internal teams to resolve disputes and negotiate payment plans.
• Maintain accurate and detailed records of interactions and agreements.

Collections Activities:

• Implement advanced collections strategies to meet targets.
• Ensure compliance with relevant laws, regulations, and company policies.

1. Experience: Minimum 3 years of experience in collections, account management, or a related field, with a proven track record of handling escalated or high-value accounts.
2. Skills: Strong negotiation, conflict resolution, and communication skills, with the ability to build rapport with clients and resolve disputes efficiently.
3. Knowledge:...