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ScalableOS | Makati, Philippines | Posted June 03, 2026
Position Overview
SUMMARY
The L3 Support Engineer role is a fast-paced technical support resource specializing in the immediate response to technical issues presented by end-users.
JOB RESPONSIBILITIES
- Remediate alerts presented from the company’s monitoring platforms
- Remediate security vulnerabilities provided by the company security team
- Remediate missing patching and updates presented by the company’s centralized service team
- Assist with remote deployment tasks such as installation of applications, system configuration, etc., before physical deployment
- Perform remote troubleshooting of hardware & software issues submitted by end-users
- Perform system and appliance updates such as Server OS upgrades, net...