Summary of Job Description:

The Learning & Development Trainer position is responsible for conducting training programs, seminars, and conferences for Operations and Support Center associates. This position facilitates GO classes and assists with monitoring and evaluating training program effectiveness. This position also assists with providing feedback on GO participant performance.

Job Responsibilities:

• Conducts training programs, seminars, and conferences for Operations and Support Center associates. Delivers training materials for GO, UOP, and special seminar classes. Stays current on learning trends and approaches to incorporate in Learning & Development offerings.
• Assists with monitoring and evaluating training program effectiveness based on feedback and other evaluation techniques to ensure participants are absorbing the course content and able to apply it. 
• Presents information in courses u...