Lead UX Designer - Financial Services

Location: Colombia

We are looking for an Experience Designer (XD) to help craft end-to‑end, omni‑channel experiences for B2B2C financial services products. In this role, you will collaborate with cross‑functional teams to design user‑centered journeys that drive engagement, trust, and measurable business outcomes.

Key Responsibilities

• Lead the design of end-to‑end digital experiences across multiple platforms, aligning user needs with business goals.
• Apply human‑centered design methodologies to frame problems, co‑create solutions, and deliver value across touchpoints.
• Create UX deliverables such as site maps, user flows, journey maps, wireframes, and interactive prototypes.
• Translate user insights, research, and behavioral data into actionable design strategies aligned with KPIs.
• Conduct competitive analysis, stakeholder interviews, and research activities to in...